Skip to main content
Topics#CaseTanmay Choudhari의 질문
Tanmay Choudhari (Accenture) 님이 #Case에 질문했습니다
2024년 1월 29일 오후 2:12

How to prepopulate parentId field with parent case id ?

I have created a custom clone button to clone the case record. While cloning i want to populate the parentId field with case.id from where we are cloning the case. Have written this but not working. Any help is appreciated!

 

/{!Case.Id}/e?clone=1&defaultFieldValues=ParentId={!Case.Id}

 

#Case #Service Cloud #URL Hack #Custom URL Button

답변 6개
  1. Roberto Ortega (Fluidra)
    2024년 1월 30일 오후 5:00

    @Tanmay Choudhari this is not available for Lightning Experience, you will have to use either a Lightning Component or a Flow to do this, not a button with a custom URL.

답변을 작성하세요...
0/9000