Hello,
I am currently looking into different ways to mass import articles from Sharepoint to Salesforce. I am aware of the dataloader and Heroku app solutions but from my experience are very buggy and an arduous process. Was wondering if anyone has recently done a similar migration and what tools they used?
Sushil Kumar (UKG) Forum Ambassador
I have been involved one migration from one salesforce org to another.(not from external source). We used informatica to have custom job built to load articles. One of the challenge we had faced related to articles containing images in rich text. That required some custom development done to retrieve images from source and while inserting into target we had to do it in certain way. (https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/dome_sobject_rich_text_image_retrieve.htm). I will send info regarding if i find on how to insert articles with rich text field.