Shane Gillespie (Champions Travel) 님이 #Chat에 질문했습니다2023년 11월 13일 오후 3:57Currently when an agent accepts a chat transfer from a user the case owner is set to "Platform Integration User". Is there anyway to set this to the user that accepts the chat?Currently when an agent accepts a chat transfer from a user the case owner is set to "Platform Integration User". Is there anyway to set this to the user that accepts the chat? @* Service Cloud *답변 2개정렬날짜별 정렬가장 유용한 항목별 정렬날짜별 정렬댓글 더 보기...Magulan Duraipandian (NeuraFlash)2023년 11월 15일 오후 9:04Yes. Please check this https://www.infallibletechie.com/2022/05/how-to-update-case-owner-to-chat-agent_11.html
Magulan Duraipandian (NeuraFlash)2023년 11월 15일 오후 9:04Yes. Please check this https://www.infallibletechie.com/2022/05/how-to-update-case-owner-to-chat-agent_11.html