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Michael Simini (Salesforce) 님이 #Sales Cloud에 질문했습니다

As we can see now in the Salesforce Winter ’24 Release it will be possible to sync recurring meetings from Gmail calendar. Link to notes.

Testing it on our sand box we noticed that the recuring meetings from Gmail are appearing on the Salesforce Calendar, but they are not synced as regular meetings (where salesforce creates an object event).

Is it expected ?

 

You can see on green the "test 1 recurring" and "test recurring 2" they dont have a pair of a blue event.

 

This main problem its the users agenda when they are using Lightning Scheduler because the recurring meeting does not have a Salesforce Event it does not block the user agenda, showing customers as possible meetings slots.

Einstein Activity Capture Recurring Meetings Winter ’24 Release

 

#Sales Cloud  #Service Cloud  #Integration

답변 2개
  1. 2023년 10월 4일 오후 8:27

    Yeah, I did open a case to salesforce, but I put here to see others would have the same problem with this new feature for Winter 24

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