Hi all, I have a requirement of building a 2nd experience cloud just because the business wants to separate the current customer portal with one with new features (renewals using online payments, view of opportunity object, contracts ...). Users who will have access to the new portal will also have access to the current one. I don't think we need a 2nd experience cloud, as we can use user profiles to access specific sites with the new features.
Please, can anybody tell me when is a 'must' of having a second portal?
Thank you very much in advance!!
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