A few of my users have reached out to me today, as they are asking if anything changed in SF with the Reports Tab dropdown. They are saying when they use to click on the drop down arrow, they were able to see My Recent Record and it was all the items that they had viewed from the day/weeks before.
When I look at this drop down, it is showing Recent Records but it has nothing to do with records that I had previously reviewed or records that my users have used.
Has something changed in SF due to the up coming release?
Right now when I click on Reports Tab drop down arrow all I am seeing: My Favorites & Recent Records
Hi Jo-Ann, this may be related to a change in how the Reports tab Recent Records list is populated rather than a change to the reports themselves.
I'd first check whether the affected users are seeing the same behavior in Lightning Experience and whether the reports they previously opened appear under Recent Records when accessed directly.
If this started suddenly across multiple users and you can reproduce it consistently, could you share the Salesforce release/org version and a screenshot of the Reports dropdown? That would help determine whether it's an expected release change or a Salesforce issue.
If everything was working previously and the behavior continues after checking the above, it may be worth creating a Salesforce Support case so they can verify whether there's a known issue affecting the Recent Records list.
