Hello, I have a user who has successfully set up MFA with the Salesforce Authenticator app. They will be spending a month in another country while continuing to work. Although they will have the same physical phone they will have a new SIM/phone number while aboard. Will the Salesforce Authenticator app continue to work or will they be required to re-do the authenticator setup as if it is a new phone?
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@Katie Jackson It will continue to work if its the same phone. It will not validate the network but the device. if they change to a new phone in that scenario they need to re-do the authentication.
