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Rachel Crooks (Crowe) 님이 #Duplicate Management에 질문했습니다

The standard account matching rule is flagging suspected duplicate accounts in my system that are NOT duplicates. 

* If I delete the Duplicate Record Set that is auto created (i.e. image 1 below), then that at least removes the flagged duplicates from my reports/ list views..... HOWEVER, the individual account records still show a suspected duplicate in the potential duplicates component on our lightning pages. 

 

Is there any way to get that alert to go away too (see image 2 below)?

 

*Note - we are not blocking duplicate creation, just flagging and reporting on them.

 

Flagged Duplicates are NOT Dupes, how remove the

*Deleting the DRS record removes the flagged dupe from reports/ list views..

 

DupeAlert.JPG

*Yet this potential dupe alert persists after the DRS is removed. Is there a way to also remove the suspected dupe flag?

 

#Data Management

 

@* Sales Cloud - Getting Started * @* Sales Cloud - Best Practices * @* Service Cloud *

답변 2개
  1. 3월 10일 오후 9:16

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