Hello community! My name is Aidee Padilla and I work for Museo Interactivo Infantil, A.C., located in Mexico City we have applied recently to the 10 licenses included in the Power of Us Program, however we have not received any response, despite contacting the team. Does anyone have an idea of the average time to have a response? Is there any way to extend the trial time?
Thank you in advance for your time and answers.
@Aidee Padilla the application can take up to 30 days to get approved -- please take a look at the overview here: https://powerofus.force.com/s/article/SFDO-CS-Power-of-Us-App-Overview-and-Troubleshooting
Need help with your application, want a status update or an extension? Contact the Power of Us Application team at powerofus@salesforce.com.
To help the Power of Us Application team track your application, please include the following information when you email powerofus@salesforce.com:
- 1) Email - that you submitted the application with
- 2) Username - that you submitted the application with
- 3) Org ID - you can find this here (different than a Tax ID)
Due to the volume of inquiries, please expect a response within 72 hours.
