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Exclude Today's Timeslots From Scheduling Policy  Hello,  We have a client who would like to set their scheduling policy to exclude today's timeslots from consideration to avoid a common data entry issue they're having with the booking & candidates action being booked for today even though that's not how they operate.   I was planning to use a match time workrule paired with a custom formula field that returns the date/time valu#e of today just before midnight, but I cant use that custom field with a match time rule.   Any other ideas on how to meet this requirement? 

 

#Fsl Scheduling #FSL #FSL Work Rules ##FSLOfficeHours

댓글 3개
  1. 2021년 7월 9일 오후 3:01

    Another option would be to create a formula that calculates "Tomorrow" on the Service Appointment.  Then Add the API name of the field to the picklist values in the field "Service Time Property" on the Work Rule Object for the Match Time record type.  Then create a Field Service - Match Time Rule that references your new "Tomorrow" field and add to your scheduling policy. 

     

    A basic formula for calculating tomorrow is: DATETIMEVALUE(TEXT(TODAY()+1) &' 8:00:00').

     

    Remember that time is calculated in GMT in formulas, so this will return 1:00 AM Central time.

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