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SalesforceDemo Help (self) 님이 #Email에 질문했습니다

Hi, I have an scenario where only few emails can be accepted to create case in my email-to-case routing. I need to send response email when I received an email which is not mentioned in Accept Email from in routing configuration. Please suggest how to send auto response email to those emails alone. 

 

How to send auto reply to email address which are not mentioned in `Accept Email From` - email settings in Email2Case routing configuration

 

Thanks in Advance.   #Email #Email-to-case #Send Email

답변 1개
  1. 2021년 9월 8일 오전 7:12

    If the case will be created I guess you can still setup auto response that will execute the email to the recipient but if there's no case created then you won't be able to send a message. It seems that you need to do this in your exchange mail server. 

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