send notification for no chatter activity

Question

Am trying to create an alert lf ike if nothing is updated in Chatter for more than 7days then it will send the notification to the customer Success Team and when nothing is updated in chatter for more than 10days then it will send the notification to Customer Success Team and Manager too.How can i do this??

Need Help!!

Thanks in Advance!!

Jayson Morales · Answer

Hi Indranee,

Sorry for the inconvenience. In case you don't receive a response here, may I also suggest joining the Salesforce Workflow Automation group below to collaborate with the experts for best practice and advice.

https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F9300000001rzcCAA

Hope this helps.

Regards,

Jayson

send notification for no chatter activity

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