Could not find a Chat Snap-In with the Developer Name 'Chat_Agents'.

I was completing one of the challenge, I followed all the steps mentioned in the challenge, but I am getting error as "Could not find a Chat Snap-In with the Developer Name 'Chat_Agents'.".

I went through all the question related to the above question, but the i cannot find Sanp-in option. Can i get a step by step guidance over, how can we get Snap-in option.

Many Thanks,

Kavita

답변 2개

Ines Garcia (get: Agile)
2020년 7월 2일 오전 11:38
Hi Kavita,

see pprerequisites: https://help.salesforce.com/apex/HTViewSolution?id=000319948&language=en_US&mode=1

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