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Sheila Powell (Charitable Sector) 님이 #Ask An Expert에 질문했습니다
2020년 3월 13일 오후 12:00

Knowledge tips

We are considering setting up Knowledge.  Does anybody have any hints or tips?
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  1. Madan Lal Bakoliya (Salesforce)
    2020년 3월 13일 오후 2:56
    Hi Sheila,

     

    Refer these help articles to collect info: https://help.salesforce.com/articleView?id=admin_knowledge_setup.htm&type=5 (https://help.salesforce.com/articleView?id=admin_knowledge_setup.htm&type=5)

     

    https://trailhead.salesforce.com/en/content/learn/modules/lightning-knowledge-basics/set-up-a-simple-knowledge-base

     

    https://help.salesforce.com/articleView?id=knowledge_lightning_set_up.htm&type=5 (https://help.salesforce.com/articleView?id=knowledge_lightning_set_up.htm&type=5)

     

    Hope this will help,

     

    Thanks
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