I am using rules for customer last input based on response, For example Customer input will be Good morning means chat bot reply Good moring. It is not working fine in Rules
답변 1개
Hi Mohankumar,
Sorry for the inconvenience. In case you don't receive a response here, may I also suggest joining the Service Cloud group below to collaborate with the experts for best practice and advice.
https://trailblazers.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F93A0000001yCOSAY
Hope that helps.
Regards,
Jayson
