Is anyone else having issues with the SF authenticator not intelligently saving their trusted location? I have toggled to always approve from my home so many times, enabled Einsten, have the locationi for the authenticator always on and have a version higher than 3.0 and it does not seem to be working.
It's very buggy. I am propmted to constantly have to approve when I log in at least several times a week from the same approved location. It's extremely frustrating and I do NOT want to roll this out to our company if this is going to be the case.
I was curious if anyone else is having the same issue?
Thanks!
Kim
답변 3개
Hi Kim,
That is definitely not normal, as you shouldn't have to reauthenticate that many times. In my own org, I only have to reauthenticate if I use a new device, but from my primary computer that it's in the same location, I don't have to. I would check your login settings to see if an admin set a very secure policy that requires users to continuously authenticate more than the default settings.
Thanks,
Mikey