즐겨찾기Phani Yalamati 님이 #Customer Service에 질문했습니다2016년 11월 22일 오전 5:40Any way to alert supervisor when flag is raised in live agent?Is there a way to alert the supervisor with a sound notification or screen pop when flag is raised by an agent? Currently supervisor would not know if a flag was raised unless they keep watching the live agent supervisor tab.답변 4개정렬날짜별 정렬가장 유용한 항목별 정렬날짜별 정렬댓글 더 보기...Jan Eakin (SalesSuperb, LLC)2018년 8월 30일 오후 11:44I have a question about this as well. Does anyone know if Salesforce is considering this as a configuration?댓글 추가답변을 작성하세요...굵은 글꼴기울인 글꼴밑줄취소선불릿 기호 목록번호가 지정된 목록링크 추가코드 블록이미지 삽입파일 첨부링크 URL취소저장0/9000답글 쓰기
Jan Eakin (SalesSuperb, LLC)2018년 8월 30일 오후 11:44I have a question about this as well. Does anyone know if Salesforce is considering this as a configuration?
