Laura Shaw (IOP Publishing) 님이 #Reports & Dashboards에 질문했습니다2018년 4월 12일 오전 11:17Understanding Case Lifecycle report - need clarification.Can I check I am understanding the case lifecycle report - I need to calculate the number of hours a case is in the queue before being assinged to a case owner. Can i do this by using above?답변 2개정렬날짜별 정렬가장 유용한 항목별 정렬날짜별 정렬댓글 더 보기...Laura Shaw (IOP Publishing)2018년 4월 12일 오후 12:40Its the out of the box duration field that comes with the Lifecycle report
Laura Shaw (IOP Publishing)2018년 4월 12일 오후 12:40Its the out of the box duration field that comes with the Lifecycle report