Hello All,

We are working on SFCC-SFMC Integration. I have some queries.

The scenario is we cannot use the Email Id of the customer as a Subscriber Key. In SFMC, we are using the PersonContactId from Account Object (Veeva CRM). We are working on three use cases: 

1. Welcome Onboarding

2. Abandoned Cart

3. Order Reminder

My queries are:

1. if we use Track Cart activity snippet in SFCC site, for Abandoned cart, in which IGO DEs we will receive data in SFMC. 

2. Can we use this data to create target data as we need to change the subscriber key?

3. if we use Behavioural Triggers for Abandoned Cart, can we create target data as we need to change the subscriber key?

Thanks in Advance.

Subham Jaiswal