์ฆ๊ฒจ์ฐพ๊ธฐTraci Combs (At Home) ๋์ด * CRM Analytics (fka Tableau CRM) *์ ๊ธ์ ์ฌ๋ ธ์ต๋๋ค2020๋ 11์ 12์ผ ์คํ 9:32how do I get metrics for chat bot deflections๋๊ธ 1๊ฐRoger Yau (Salesforce Pathfinder)2020๋ 11์ 12์ผ ์คํ 10:01Hi @Traci Combs Check out this link when you get the chance, hopefully, it may help you!https://help.salesforce.com/articleView?id=bots_service_analyze_bot.htm&type=5๋๊ธ ์ถ๊ฐ๋๊ธ์ ์์ฑํ์ธ์...๊ตต์ ๊ธ๊ผด๊ธฐ์ธ์ธ ๊ธ๊ผด๋ฐ์ค์ทจ์์ ๋ถ๋ฆฟ ๊ธฐํธ ๋ชฉ๋ก๋ฒํธ๊ฐ ์ง์ ๋ ๋ชฉ๋ก๋งํฌ ์ถ๊ฐ์ฝ๋ ๋ธ๋ก์ด๋ฏธ์ง ์ฝ์ ํ์ผ ์ฒจ๋ถ๋งํฌ URL์ทจ์์ ์ฅ0/9000๋ต๊ธ ์ฐ๊ธฐ
Roger Yau (Salesforce Pathfinder)2020๋ 11์ 12์ผ ์คํ 10:01Hi @Traci Combs Check out this link when you get the chance, hopefully, it may help you!https://help.salesforce.com/articleView?id=bots_service_analyze_bot.htm&type=5