how do I get metrics for chat bot deflections
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Hi @Traci Combs Check out this link when you get the chance, hopefully, it may help you!
https://help.salesforce.com/articleView?id=bots_service_analyze_bot.htm&type=5
how do I get metrics for chat bot deflections
Check out this link when you get the chance, hopefully, it may help you!
https://help.salesforce.com/articleView?id=bots_service_analyze_bot.htm&type=5