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Sean Farragher (UBC) ๋‹˜์ด Salesforce Business Analysts์— ๊ธ€์„ ์˜ฌ๋ ธ์Šต๋‹ˆ๋‹ค

Hi All, I am onboarding new org where I will be acting as a BA and need to submit a request for areas I want to review i.e. documenation? Does anyone have any suggestions as regards good questions to ask? Heres what I have so far;

Can we setup a shadowing session to understand your workflows.

Can we get access to your JIRA board

What known issues are you working with and what are the workarounds

Can we get a glossary or data dictionary list of your terms

Who are the key stakeholders who manage systems that integrate to Salesforce?

Do you have an org chart?

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  1. 2020๋…„ 11์›” 16์ผ ์˜คํ›„ 5:41
    Hi @Stuart Edeal

    , I really liked it. I particularly enjoyed how you framed the role along similar lines to the approach needed by Architects. One area I underestimated - and you have since clarified - is the Strategic Analysis question or understanding the Business Goal first and tackle the more technical questions later.

    For me, I will also be focusing on Stakeholder Relationships and as we are still in the initial phase of building that trust to ensure a smooth transition of the business domain.

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