Is it possible to integrate a bot with Pardot, so that the information Pardot knows about a visitor is passed to the bot so the bot can use it for a more personalized interaction? e.g. Refer to the visitor by name, or recognize what product line they are interested in.
댓글 5개
I'm interested in any best practices here as well. Would love to see our Einstein Bots / Live Agent chat and Pardot become more integrated.