즐겨찾기Don Schueler (Benefitfocus) 님이 Live Agent에 글을 올렸습니다 (최초 작성자: Don Schueler)2020년 8월 23일 오후 1:56Don SchuelerWe use a VF page for our chat surveys with the "Give Feeback" button..all well. In future we plan to give a different survey form if the customer did not exit the bot....all good. But, right now as we only have the beginning skills in the bot, we do NOT want the Give Feedback button to show at all if the customer has not interacted with a Live Chat rep....i.e. they stayed in the bot. Any way to do this?댓글 3개댓글 더 보기...Peter Chung2022년 6월 8일 오후 8:54@Jan Niyazi you go to your chat button configuration and make sure that the post chat URL field is blank.댓글 추가댓글을 작성하세요...굵은 글꼴기울인 글꼴밑줄취소선불릿 기호 목록번호가 지정된 목록링크 추가코드 블록이미지 삽입파일 첨부링크 URL취소저장0/9000답글 쓰기
Don SchuelerWe use a VF page for our chat surveys with the "Give Feeback" button..all well. In future we plan to give a different survey form if the customer did not exit the bot....all good. But, right now as we only have the beginning skills in the bot, we do NOT want the Give Feedback button to show at all if the customer has not interacted with a Live Chat rep....i.e. they stayed in the bot. Any way to do this?
Peter Chung2022년 6월 8일 오후 8:54@Jan Niyazi you go to your chat button configuration and make sure that the post chat URL field is blank.
