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Chris Kloepping (Ticketmaster) 님이 Salesforce Surveys에 글을 올렸습니다

Survey language issues.  When I added a French language translation to my survey I ran into the following issues. 

  1. The survey does not default to a language, as the language checkbox on a contact record is not used in displaying a survey in a specific language.  My thought is 98% would default to English and other those with the checkbox would have to select French in my example.  Currently if you select a language, then it always prompts all users to pick a language.  
  2. Language picker default language error, which my admin logged an issue on: https://trailblazer.salesforce.com/issues_view?id=a1p4V000001Yq19QAC.  Specifically, if you pick French the survey stays in French if you go back and try and select the English version.  .  
  3. Once you add a language you can't remove the language.  You have to create a new (clone) the survey and use the new survey you just created.

Any insights or suggestions to these issues?

댓글 4개
  1. 2024년 3월 22일 오후 1:37

    @Medha Mishra We went with Qualtrics for all our survey needs and are extremely pleased with our choice.  None of the former challenges exist.  

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