Q: Under account settings > additional domains text field: what does it do specifically e.g. our emails are sometimes sent from @company.com (not the SAP domain which is @e.company.com, but it is our domain). If I fill in @company.com what is result?
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The Additional Private Domains box will display any Private Domains you may have set up. Private Domains are like SAP domains in that they are authenticated for delivery optimization, but only the SAP domain will brand the click URLs and images. So if they have private domains in this box, those are authenticated private domains we have on record for the account and those domains will verify for from addresses using that domain without the need to send the verification email. Private domains have a SKU and can be provisioned with all the deliverability advantages and a recommended domain option for sending since they are authenticated. Here is a knowledge article on the difference between SAP and Private Domains: https://help.salesforce.com/articleView?id=000231487&type=1
