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Mike Banchick 님이 * Financial Services Cloud *에 글을 올렸습니다

Has anyone set up Intelligent Referrals by using the FSC Admin Guide? It seems like there are steps missing between 3 and 4, e.g. Location (User or Profile) is required. See screenshot.

 

Also checkboxes like Business Referrals that I could not find in the documentation.

 

From Setup, enter Custom Settings in the Quick Find box, and then select Custom Settings.

  1. Select Manage next to Wealth Application Config.
  2. Click New.
  3. Select Enable Referrer Score.
  4. Save your changes.

https://developer.salesforce.com/docs/atlas.en-us.financial_services_cloud_admin_guide.meta/financial_services_cloud_admin_guide/fsc_admin_config_referrals_enable_scoring.htm

 

These steps are also referred to as a prerequisite to complete the Trailhead on Intelligent Referrals for FSC, but instructions are also missing in the tutorial: https://trailhead.salesforce.com/en/content/learn/modules/intelligent-referrals-and-scoring-with-financial-services-cloud/learn-about-referrals

 

#Documentation Team #Referral Management #Salesforce Admin #Trailhead 

댓글 2개
  1. 2019년 2월 25일 오후 11:03
    Thanks for the post, @Mike Banchick ! Andre is correct as are you. We have a missing step here indicating that you need to select an existing profile or user. I have taken note of this miss on our part and we will be updating our documentation. Thanks for the catch and sorry for any confusion this may have caused. Let us know if you have further issues!
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