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Certification Exam Resources

For information about Salesforce Certification exams, maintenance questions, and community support.

Two New Certifications Launch August 21st

 

Mark your calendar: on Friday, August 21st, Salesforce will launch two new certifications on Trailhead Academy:

 

  1. Salesforce Certified Marketing Cloud Next Consultant: This certification is designed for practitioners who work hands-on with Marketing Cloud Next in a consulting or implementation capacity.
  2. Salesforce Certified Tableau Next Consultant: This certification is designed for practitioners who implement and maintain scalable analytics solutions within the Salesforce ecosystem.  

     

Registration opens Friday, August 21st!

On August 21st, details on how to register for both exams will be posted to this community. 

 

In the meantime, explore the 

Salesforce Certified Tableau Next Consultant Exam Guide and Marketing Cloud Next Consultant Exam Guide to learn more about what each exam covers and how to prepare. 

 

Questions? Reply in the comments.

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Summer '25 Certification Maintenance Due August 21st

 

Please note that the deadline for Summer '25 maintenance is fast approaching. 

Failure to meet the deadline will result in an expired certification status, necessitating an exam retake at full price to restore certifications.

 

Ensure that the following badges are completed by August 21, 2026, to maintain your certification status:

 

 

Completing these maintenance badges will also maintain any certifications that require them as prerequisites. 

 

Summer '26 Certification Maintenance Available on August 27th 

 

Then, on August 27, 2026, Summer '26 maintenance badges will be available for you to get an early start. We strongly encourage proactive completion to avoid potential issues or missed deadlines next year.

 

Visit the Salesforce Certification Maintenance Schedule to learn about deadlines and access maintenance badges.

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Can anyone please help me with my issue and kindly tell me how to proceed ? 

 

On July 11th 2026, I have  a certification exam. I have downloaded and installed OnVUE software.  

 I tried attempting the exam, But OnVUE software has issues and it was blocked in Access code page. I tried multiple times but it doesn't work for me. Issue is with software not from my side. So kindly look into the issues and allow me to re-attempt the exam in test center.  

 

 I paid USD 236 to register for my certification exam. However, due to technical issues with the OnVUE software, I was unable to attempt the exam at all. 

 

Since I could not take the exam because of a problem beyond my control, I kindly request that you investigate this issue and help me resolve it. I would greatly appreciate it if you could allow me to reschedule the exam at no additional cost, as I have already paid the full exam fee. 

 

Thank you for your time and support. I look forward to your prompt assistance and a positive resolution. 

15 件の回答
  1. 8月6日 11:17

    I understand the problem, share any proof with them. There are other posts on the community which mentions the Pearson software issue so those can be shared with them.  

    This is a forum and we are not salesforce employees. We are trailblazers just like you so can't help in refunding requests. Only salesforce support can help you. 

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******OnVUE Software Issue in Access code page and unable to enter exam page******** 

 

Can anyone please help me with my issue and kindly tell me how to proceed ? 

 

On July 11th 2026, I have  a certification exam. I have downloaded and installed OnVUE software.  

 I tried attempting the exam, But OnVUE software has issues and it was blocked in Access code page. I tried multiple times but it doesn't work for me. Issue is with software not from my side. So kindly look into the issues and allow me to re-attempt the exam in test center.  

 

 I paid USD 236 to register for my certification exam. However, due to technical issues with the OnVUE software, I was unable to attempt the exam at all. 

 

Since I could not take the exam because of a problem beyond my control, I kindly request that you investigate this issue and help me resolve it. I would greatly appreciate it if you could allow me to reschedule the exam at no additional cost, as I have already paid the full exam fee. 

 

Thank you for your time and support. I look forward to your prompt assistance and a positive resolution.  

 

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1 件のコメント
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CERTIFICATION DAYS: GET READY. GET PREPARED. GET CERTIFIED.

 

Preparing for a Salesforce Administrator or Platform App Builder certification? We’re here to help. Join one of our upcoming FREE certification preparation webinars. Led by one of our expert certified instructors, this half-day webinar is open to everyone.

 

Administrator - 20th December - 1pm - 6pm GMT*

 

Platform App Builder - 19th December - 9am - 2pm IST*

 

*soon available here as well and more to come!

 

✔️ Get Prepared 

Take your career to the next level and earn industry-wide recognition with a Salesforce Certification. 

 

✔️ Get Certified 

After you attend the webinar, become a #CertifiedPro by registering to take your exam online or at a local testing center. BONUS: All webinar participants will receive a certification voucher for 50% off their exam! Terms apply.

Check out our FAQs here.

 

@* Trailhead Academy * @* Salesforce Administrators * @Certification Exam Resources @Salesblazer Community Group @Trailblazer Community Cove @Salesforce Military & Trailhead Military @* Salesforce Developers *

85 件のコメント
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1 件の回答
  1. 7月23日 9:14

    The official passing score required for the English version of the Salesforce Administrator exam is 68%. 

    • Your calculated overall score was 66.90%.
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Registration Closes This Friday + 16 Certification Name Changes Going Live

 

Registration for 24 certifications retiring on February 1, 2027 closes this Friday, July 24, 2026, at 00:00 UTC—the same date and time that 16 certification name changes go live. If you're planning to pursue a retiring certification, now is the time to act.

 

Key Dates

  • July 24, 2026 — Last day to register for retiring exams & name changes go live
  • August 31, 2026 — Last day to complete a retiring exam
  • February 1, 2027 — Official retirement date

 

What You Need to Do

 

For the full list of impacted certifications and answers to common questions, visit the 2027 Salesforce Certification Retirements FAQ.

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I am getting this error " Your account has been locked du to a high number of errors."

I am getting this error

 

 

2 件の回答
  1. 7月1日 4:52

    @Vamshi Krishna Reddy Bandaru We have logged a case on your behalf with the concerned team, case number 01616056-TH. They will review the issue and reach out to you with further updates.

     

    You can track the status of this case by logging in to your Trailhead account and navigating to Help and then My Cases.

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Hello Trailblazers! 

 

This is a friendly reminder that registration for the certifications retiring on February 1, 2027, will officially close on July 24, 2026.

 

If you are currently planning to pursue one of these retiring certifications, please ensure you register by the July 24th deadline. Please note that all exams must be completed by August 31, 2026. 

 

Key Dates to Remember:

  • July 24, 2026: Last day to register for retiring exams.
  • August 31, 2026: Last day to take a retiring exam.
  • February 1, 2027: Official retirement date for impacted certifications.

 

Action Required:

Need more information? Review the full list of impacted certifications and find answers to common questions in the 2027 Salesforce Certification Retirements FAQ.

 

Thank you for your dedication to continuous learning.

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