We can't find the 'Entitliments' related list on the Account page layout

Question

I have added the "entitlements" related list to the related list section of account page layout, but still its showing the entitlements list cant be found on Account page layout

Khyati Mehta · Accepted Answer

Hello Rithesh,    This link will help you as it has a similar discussion:  https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000PeLJQSA3

Rithesh Reddy Cheemarla · Answer

Thanks  @Khyati Mehta https://trailblazers.salesforce.com/profileView?u=0053A00000EekmyQAB ,  @Usman Khan https://trailblazers.salesforce.com/profileView?u=0053A00000DCV9xQAH ,  @Vishal Verma https://trailblazers.salesforce.com/profileView?u=0053A00000DPGOrQAP .  The issue was with the record types as you guys mentioned, disabling it rectified the error.

We can't find the 'Entitliments' related list on the Account page layout

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