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Maggie Nolan が「#Tableau Prep」で質問

Hi! I have a flow that I'm trying to run locally on my machine, and two datasources are directly linked from google drive. One of them has no issue connecting, the other suddenly (no change in permissions) is unable to connect (the red exclamation point appears over the data source, clicking it prompts me to validate my google drive credentials, and then when prompted to select the datasource it shows up but doesn't let me select it -- I have to manually close the window, and the red exclamation point stays. I'm not the owner of the file, but it's shared with me. This has always been the case, but the datasource was able to connect in the past. Any idea how to troubleshoot?

3 件の回答
  1. 2023年6月7日 14:30

    Maggie,

    Are you using Tableau Prep (Cloud) or Tableau Prep (Client)? Just trying to determine which platform you're on as folks are everywhere these days.

     

    I would try creating a brand new flow, try connecting to that specific data source, using your established credentials - see if you can properly connect? If yes, then it's the particular flow you're working with and not necessarily the data source.

     

    If no, then it's likely the data source and I'd be checking with the owner of the shared data source as to any recent changes. I'd also be using the data source connection in the left pane of Prep (drop-down arrow, then Edit Connection) to re-establish the connection as opposed to the method currently being used:

    Maggie,Are you using Tableau Prep (Cloud) or Tableau Prep (Client)? Just trying to determine which platform you're on as folks are everywhere these days.

     

    Best, Don

    (Please, don't forget to click Select as Best or Upvote !)

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