Hi everyone,
I’m facing an issue while trying to send test emails using the Classic Email Builder in Salesforce Account Engagement (Pardot).
Whenever I attempt to send a test email, I receive the following error:
“Unable to send to [email address] – please try again later.”
I have already performed the following checks:
- Sending domain: my domain is verified, and all domain verification indicators show green checkmarks.
- Sender Profile: A sender profile is selected and configured to use my own user details.
- Email content: The plain-text version of the email is present and populated.
- Render tests: Render tests are working correctly, and email previews are being generated successfully.
- Test email functionality: When I try using the test-list option, nothing happens.
Could anyone help me identify the possible cause of this issue and suggest the next troubleshooting steps? Is there any additional configuration, permission, or Account Engagement setting I should check?
Yes, I’m still facing the issue. I continue to receive the error “Unable to send to [email address] – please try again later” whenever I try to send a test email .
Could this issue be related to any limitations in my Salesforce Developer Edition org or Account Engagement environment?
