お気に入りMatthieu Françoise (RUN G) が「France」で投稿 (元の質問者: Matthieu Françoise)2月10日 4:57Bonjour je me permets de partager ici ma question. Vous remerciant pour votre aide cet Matthieu FrançoiseLocked out as sole admin – MFA reset required (Salesforce Authenticator)Hello,I am completely locked out of my Salesforce org due to MFA. I recently changed my phone and lost access to Salesforce Authenticator.I am the only user and system administrator of this org, so I have no way to log in and reset MFA myself.Salesforce keeps asking for a verification code, but Authenticator cannot generate one because it is no longer connected.I need Salesforce Support to reset MFA or remove Salesforce Authenticator so I can reconnect on my new device.Could a Salesforce moderator please help escalate this issue?Thank you. 表示件数を増やすコメントを追加コメントを記入...太字斜体下線取り消し線箇条書き番号付きリストリンクを追加コードブロック画像を挿入ファイルを添付リンク URLキャンセル保存0/9000返信
Matthieu FrançoiseLocked out as sole admin – MFA reset required (Salesforce Authenticator)Hello,I am completely locked out of my Salesforce org due to MFA. I recently changed my phone and lost access to Salesforce Authenticator.I am the only user and system administrator of this org, so I have no way to log in and reset MFA myself.Salesforce keeps asking for a verification code, but Authenticator cannot generate one because it is no longer connected.I need Salesforce Support to reset MFA or remove Salesforce Authenticator so I can reconnect on my new device.Could a Salesforce moderator please help escalate this issue?Thank you. 表示件数を増やす
