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Michal Chinkis が「#Agentforce」で質問

Hi everyone 👋

I'm looking for advice from anyone who has experience working with AgentForce and Data Cloud.

After facing challenges using CRM Data Sources directly with Agent responses, I transitioned to Data Cloud

 hoping for more control and better performance. 

 I’ve uploaded all relevant objects, defined the 

relationships between them, and completed the data mapping.

Now I’m at the stage of creating a Prompt Template to return helpful answers, but each object seems to have its own retriever, making it hard for the Agent to answer questions that require data across multiple related objects. (and for me to write such a prompt)

My main question:

 

 What’s the best practice to structure things so the Agent can answer questions that require a combination of data across multiple objects via Data Cloud?

Any insights or examples would be greatly appreciated! 🙏 

 

#Agentforce

3 件の回答
  1. 2025年11月6日 7:30

    Hi Brenda,

    You can use predictive model in data cloud and same can be used to perform such calculations. It will help you to calculate win rate.

    Thanks

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