Are there ways to implement a solution where admins would be notified if a sales user were to send lots of emails at once. So not necessary a flag on the records. More so to avoid scenarios where disgruntled user might reach out to our customer base. We'd like to avoid this from happening.
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Appreciate the response. So If I understand correctly, the custom object would log the emails, and if the email went over a certain threshold, then the admins would be notified?