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Hopefully a nice easy question... We are using Chatter Groups and emails are going out with the default Salesforce Logo, want to change it to our own. I uploaded a logo to the recommendation spec (150x50px transparent, therefore went with .png file) I've uploaded it to Asset Library, with enabling wide access (in Lightning) ... when I go to choose the file, none can be found!  

 

Tried searching using *x* no files are found. WHAT am I doing wrong? 

I am attaching a screenshot of the field, but I have opened the file lookup, tried widening the search as wide as possible, not finding any file. I also switched to 'Classic' to have a look for extra sharing options on the file in question, that I could grant in Classic. Something I must be missing...  

Chatter Branding - Logo in email footer

 

 

 

#Service Cloud

2 件の回答
  1. Ajaypreet Singh Saini (Grantbook) Forum Ambassador
    2025年1月20日 17:17

    Hey @Anya Zvezdina, can you try going to Salesforce Classic. 

    Under Documents tab, create a new document and add your logo there. Make sure you check the checkbox available there that says whether to make the document available to public. 

    https://help.salesforce.com/s/articleView?id=experience.docs_home.htm&type=5

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