Hi Everyone,
I'm trying to assign 2 of my users into the Einstein Activity Capture Configuration & they are are not showing as Available Users to Select, anyone has any idea why this happens & what is the fix. I tried adding their "Profiles" (Sales & Marketing User) but it still does not work. I even changed their profile to 'system administrator" to see if this Profile related. Please let me know!
Also in their Personal Settings option "Connected Accounts" is not visible, is it related this issue as well?
Thanks you in Advance!
@Avishka Hettiarachchi Selecting who can use Einstein Activity Capture is as simple as assigning a permission set to users. The exact steps you take depend on which license and edition users have.
Users should have Standard Einstein Activity Capture permission set assigned.
https://help.salesforce.com/s/articleView?id=sf.aac_setup_select_users.htm&type=5
