In the attached image, there is no checkbox below Create and View All for the Account and Contact object for the custom profile I created by cloning the Customer Community User
5 件の回答
Note that the Customer Community license does not have Create access to the Account Object, but Customer Community Plus does have access. If you only have a Customer Community license, you are not able to create the Account record. Options are to either upgrade all your licenses to Plus or to have a generic Account already created in the system and use that for relating to Cases from Community users.