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Topics#Salesforce DeveloperFranz Hartmann の質問
Franz Hartmann が「#Salesforce Developer」で質問
2015年10月19日 12:00

Big deal alerts not working properly (blank email body)

Hello,

we are facing the issue that the big deal alerts we have configured in salesforce are no longer showing body text within the emails since our production org has been updated to winter '16 over the weekend. Is anybody else facing the issue or has an idea how to resolve it?

I tried dis- and reabling the big deal alerts without success and have no other solution than building a custom workflow instead of using the big deal alert feature itself.

The layout of the email body of the big deal alerts has been pretty broken before already but at least the relevant data was shown.

Thanks for any help!

Best,

Franz
3 件の回答
  1. Franz Hartmann
    2016年5月24日 7:38
    Hey Jagadeeshwar,

    unfortunately, we were not able to solve the issue even after getting support involved.

    We decided to use custom workflow rules as a workaround to send out emails similar to big deal alerts when certain conditions are met.

    Unfortunately, I have no idea if the problem with the big deal alert email body is related to the issue you are facing with overwriting buttons in VF.

    Best,

    Franz
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