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How does an external customer use the chat option for Salesforce. On the module, it provides a dummy link to use (CORS) but just wondering in the real world, how would this work so that I can speak with the team at my job about this option. 

 

RE: Set Up Web Chats for Your Console

 https://trailhead.salesforce.com/content/learn/projects/set-up-the-service-console/set-up-web-chats-for-your-console?trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-administrator-credential

4 件の回答
  1. 2023年7月4日 3:03

    read this-https://www.linkedin.com/pulse/cross-origin-resource-sharingcors-salesforce-apis-josu%C3%A9-nogueira/

     

    Customer will use a browser to access your site

    .your site domain is different, and domain of visualforce page is different. Therefore  https://*.visualforce.com  was added to CORS.

     

    Will you use a visualforce page at your end?scenario may or may not be same in real world

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