We use the Lightning Email Builder with Account Engagement, so we can't use the Forward to a Friend ShareThis connector. After we do a send by creating a new Email Content record, there doesn't appear to be any way to send the email again to any one-off contacts. You can open a sent message and send it again, but only to lists. Does anyone have a solution or workaround for this?
1 件の回答
Other than Engage, I assume you can only use the below option to send a 1-to-1 email from MCAE.
https://help.salesforce.com/s/articleView?id=sf.pardot_send_one_to_one.htm&type=5
Considerations for Using Email Template Builder
https://help.salesforce.com/s/articleView?id=sf.email_template_builder_considerations.htm&type=5
