Skip to main content

When using my work Outlook email program (version 2022), I go to send an email and I click the Salesforce View add-in icon and then I receive a pop-up window in my Chrome Internet browser with this address: https://mailapp.force.com/clients/mailapp/activation?_host_Info=Outlook$Win32$16.02$en-US$$$$16 and an error message that reads, "We encountered a problem.  For help, contact your administrator."  The right side of my screen in my Outlook view where the Salesforce information should load does not load anything - it remains blank. I also am encountering an issue while working in Salesforce and try to send an email out from a contact to my work email address in Outlook.  The email does not send or I do not receive the email in my Outlook inbox.  We currently have the Professional Edition + Inbox account.  Has anyone else experienced this issue?  Thank you in advance for any help.  I have been online with SF support already but no solution has been offered.

 

@* Outlook/Teams, Gmail, and Inbox * 

3 件の回答
  1. 2023年12月11日 17:36

    Hello, did you solve the issue by any chance? I have the same problem and can't figure out a solution..

0/9000