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I'm currently using a flow to send an email alert to myself. The email alert is already created and the classic template is ready to use. The flow has the following entry requirements, when the opportunity is closed/lost and it is a specific record type. I've added the Send email alert action and picking the specifi email alert, and for the Input Values I used the Record.Id.

 

But for some reason I am not getting the email alerts when I'm changing the opp to closed lost. Is there anything I am missing? Any advice?

7 件の回答
  1. Vuk Stajic (MVRK Inc.) Forum Ambassador
    2023年4月4日 23:24

    Do verify your Record Type IDs.

     

    As well, maybe write the condition as:

    1 AND (2 OR 3)

     

    Lastly, do a debug on a currently open Opportunity. Edit it to be closed lost. See if it triggers.

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