Hi,
I am looking for a way how to track how many times a case has had a certain status. In our case I want to track the status "new pickup requested".
With this status we request a pickup thus by counting how often the case has had this status, I will be able to tell how many pickups were needed to collect the part.
Does anyone know how I could do this either in a report or with some sort of status count?
1 件の回答
Hello,
You should be able to achieve this using the case life cycle report type
