How we can check user is interacting with Chatbot or Agent

@Raj Malviya I think this may be working as designed based on the dev docs as the properties indicate "Defaulted on create, Filter, Group, Sort", thus it isn't updated and indicates whether or not the chat was initiated from a bot.   

One thought to overcome this would be to create a custom checkbox that is set from a flow right before the transfer occurs. You could then report solely off of the transcript object.