I'm reaching out to see if anyone uses Entitlements and if they've experienced any weird issues due to Summer '22 in their lower environments, specifically around the update to the IsStopped function when exiting the Entitlement.
Hi Paul, I haven't seen a lot of reports around this specific Summer '22 change, but the update to IsStopped could affect automation that relies on the entitlement/milestone stopping when a case exits the entitlement process.
If you're seeing unexpected behavior, could you share a bit more detail about the scenario—especially the Entitlement/Milestone configuration, how the Case exits the entitlement, and what behavior you're seeing after the Summer '22 update? That would make it easier to determine whether it's expected behavior or a regression.
If you can reproduce it consistently in a sandbox, comparing the behavior before and after enabling the release update would also be useful.
