Hi All,
Is there any reason I am not seeing Restriction Rules option in one of the Orgs I am supporting? I see the option for the same object in my Developer Org and another Production instance. Any help is much appreciated.
Thanks!
Andrew Russo (BACA Systems) 
Forum Ambassador
Hi Carlos,
Couple suggestions:
1) if your org is a DE org created after April 2022, it should be enabled by default. if your DE org was created earlier, then you will need to create a new DE org (or trailhead playground org).
2) if you're referring your a non-DE org (EE, UE, Performance edition), then submit a case to support and they will enable it for you.
We noticed that there are a number of EE, UE, or Performance Edition orgs where Restriction Rules (and Scoping, for UE & Performance Edition) weren't enabled by default. The engineering team plans to resolve this, so customers who should have it enabled but don't, do not need to reach out to support. However, this fix will come either in Winter '24 or Spring '24 release (forward looking statement).
@Andrew Russo's comment about "please make sure your perm set you have has the View Restriction and Scoping Rules permission on it" only is applicable if your user does not have Manage Sharing.
When you look at our documentation, the permission that gives create/edit, also gives you the option to "view."
Andrew - can you update your comment with some of the info I've shared here such that folks hitting issues don't wait for someone to say "yes, please contact support."
The current "best answer" may only be accurate for one circumstance, specifically the user doesn't have "Manage Sharing."
