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There is a new law in my countr ( Brazil ) and I need to delete user files that are 5 years old, or users that are no longer active from more than 4 years.

 

#Sales Cloud #Automation #Service Cloud #Marketing Cloud #Integration #Analytics #AppExchange  Is there a way to do that through automation?

7 件の回答
  1. Michael Brown (SETGO Partners) Forum Ambassador
    2022年2月2日 18:34

    Hi Paulo, 

     

    This is a very populate idea, but unfortunately users cannot be deleted. There is an idea to upvote this here: https://ideas.salesforce.com/s/idea/a0B8W00000GdnktUAB/be-able-to-delete-users

     

    What you could do is something such as use a scheduled flow to deactivate users who haven't logged in after a certain amount of time, and/or potentially anonymize their data to comply with GDPR, such as having the flow change their name and personal information to random values. 

     

    Thanks,

    Mikey

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