Skip to main content
Topics#Omni-ChannelArthur Almeida の質問
Arthur Almeida (TV Globo) が「#Omni-Channel」で質問
2021年9月20日 19:55

query to count waiting in an OmniChannel queue DON'T WORKS

in the queue have five users waiting, but the query doesn't work, WHY?

query to count waiting in an OmniChannel queue DON'T WORKS

 

@Service Cloud - Einstein Bots

 

#Service Cloud

1 件の回答
  1. Amey Priolkar (Silverline)
    2021年9月21日 4:08

    Hi Arthur,

     

    Could you please try this?

     

    select Id, WorkItemId, WorkItem.CaseNumber, QueueId, Queue.Name, ServiceChannelId, GroupId from PendingServiceRouting
回答を記入...
0/9000