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グループEAS21ES090Swagata Dasgupta の投稿
Swagata Dasgupta (Zeiss India) が「EAS21ES090」で投稿
2021年9月7日 5:25

1: Service Cloud: https://trailhead.salesforce.com/content/learn/modules/service_lex/service_lex_cloud  

2: Macro

 https://trailhead.salesforce.com/en/content/learn/modules/service-cloud-agent-productivity/create-a-macro-and-quick-text 

https://focusonforce.com/configuration/macros-in-salesforce/

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