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Case Management version 1.12 will begin pushing to sandbox orgs tonight. Please look for this version in your org over the next couple of days. The update will be begin pushing to production orgs on July 28. Please check your sandbox orgs and report any issues.

 

Changes

  • If a user lacks permission to a related object, the Program Engagement Snapshot displays without that object’s related list. Previously, the Program Engagement Snapshot was prevented from loading under these circumstances.
  • We corrected help text on the Client ID custom setting. Existing customers should update the first line of the help text to: % - random number, and the last line of the help text to: Example: CL-@@@@%%%% may return CL-RXFD3578. For more information, see Manage Custom Settings Data in Salesforce Help.
2 件のコメント
  1. 2024年6月26日 15:53

    @David Reed Can case management objects be viewed and edited by partner AND customer digital experience users? Specifically Programs, Services, Service Deliveries, Assessments, and Client Notes?

     

    For partner, it looks like only summary detail can be provide to some of these objects through the Program Engagement Snapshot.

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