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I switched from Lightning to Classic to merge accounts. I have two duplicate accounts that both contain donations. During Step 2, I select the values to retain, including total number of gifts and I want to ensure SF will retain this data from both accounts. One account says total gifts of 13 and the other says total gifts of 19 and I have to choose which account's info to retain. When I merge, will Salesforce combine these and update the new total to be 32?
6 件の回答
  1. 2020年12月17日 23:12
    I believe the answer is yes. Note that NPSP row update I will not be updated until the batch processes run, typically in the middle of the night..
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